FieldCircle Articles
Latest articles on field service management and how to optimize your service operations to provide a best-in-class customer experience.

How Digital Twin are Reshaping Maintenance Strategies?
In 2002, when Dr. Michael Grieves moved to the University of Michigan, little did he know that he was laying the foundation of a futuristic...
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The Intersection of Quality Assurance and Maintenance
Maintenance and quality assurance are two cardinal processes in organizations with heavy equipment setup. They work as two different units in the overall value chain....
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Robotics and Automation in Maintenance and Repair: A look at the Promising Future
Robotics has been one favorite term in the business world for many years. But the recent developments in AI and machine learning have been propelling...
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Transitioning to Smart Maintenance with AI and Machine Learning
Over time as data gained currency or became an “oil,” AI and Machine Learning dethroned preventative maintenance with predictive maintenance. The rise of analytics techniques...
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Role of Augmented Reality in Maintenance: Gauging the Future Impact
Most enterprises grapple with longstanding issues in maintenance, exacerbated by today’s uncertainties, including physical distancing and travel restrictions. These challenges have forced organizations to rethink...
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Cross-Training Your Maintenance Team: Strategies and Benefits
Today’s maintenance leaders have a penchant for being versatile. One prominent reason behind it is the rapid penetration of technologies in maintenance. It is quite...
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Total Productive Maintenance: What and Why for SMEs
In their relentless pursuit of operational excellence, enterprises strive to maximize maintenance performance while minimizing the risks of failures. They arrive at Total Productive Maintenance...
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Maintenance in the Age of Automation: Challenges and Opportunities
The arrival of the fourth industrial revolution has brought a new wave of transformation in maintenance. It has given way to Maintenance 4.0, a concept...
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Comparing Economic Efficiency in Maintenance: Cost Benefit Analysis of In-House vs Outsource
Postponing maintenance worth $1 could lead to a fourfold increase, resulting in $4 in capital renewal expenses. So, the approach you choose for managing your...
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Making the Financial Sense of a CMMS Software: Dissecting the Total Cost of Ownership (TCO)
What did you do when you brought a change to your existing maintenance process? Along with planning, budgeting was the activity that rivetted your focus....
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