CMMS Software

FieldCircle CMMS software has all the modules that support planning, management, and monitoring of asset service operations on a single platform. From data collection to data exchange between fieldforce and back-office teams, FieldCircle is power-packed with features and integration support to improve your operational performance, maximize technician productivity, and enhance profitability.

FieldCircle is highly configurable to your workflows. You could absolutely at all the levels determine how your teams should operate to achieve maximum productivity.

Yes, it is very easy to set a job to recur in FieldCircle. Set up preferences for once in the software and the schedule would reflect in the technician’s calendar.

Yes, QuickBook integration is bi-directional in FieldCircle. You could export and import data between FieldCircle and QuickBook to keep your fieldforce and accounts teams in sync.

Yes, we provide full integration support for all the popular systems and applications to sync and access your data across platforms and devices.

We are available from 6:00 am ET- 6:00 pm ET.

CMMS stands for computerized maintenance management systems that help you plan, track, and manage maintenance operations with transparency and efficiency. Also known as CMMIS or computerized maintenance management information system, a CMMS software streamlines work order management, automates preventive maintenance scheduling, and enables measuring performance metrics and maintenance KPIs.

The key benefits of CMMS software are:

• Effective planning and work management: Preventive maintenance and break-down requests planning, team scheduling and work order management
• Improved wrench time and more productive maintenance team
• More efficient maintenance operations
• 360 degree visibility into your daily operations
• More streamlined spare sourcing and spare parts management
• Vendor management, purchase requisition and PO management
• Improved asset/equipment maintenance operations profitability
• Fewer breakdown and more revenue opportunity

CMMS systems facilitate a centralized view of data associated with assets, materials, and resources. You can visualize data in multiple formats in CMMS to better understand overall equipment effectiveness (OEE) and operational activities to make informed decisions about increasing physical asset availability, enhancing team productivity, and reducing operations costs.

Work order management: One of the primary features of CMMS, work order enables maintenance teams to visualize the entire work order cycle on a centralized platform and pull up any work order on their devices based on number, description, or personnel assigned.

Asset/Equipment: Computerized maintenance management systems generally have an enterprise asset management module to organize information about assets in various hierarchies, provide insight into asset conditions, locations, and channels, and enable granular reporting with KPIs.

Preventive maintenance and Work order management: As a solution, CMMS triggers preventive maintenance work orders based on calendar-based interval or usage-based events and automates PM scheduling, sending push and email notifications, maintaining asset and maintenance logs, and sequencing of PM work orders.

Mobile CMMS app: Enables maintenance teams to access CMMS data via mobile app from Android or iOS devices, view assigned jobs and PM schedules, receive information via. email and push notifications, and access knowledge base, service manuals, historical data, and other documentation associated with the asset and repair job in the field.

Spare parts inventory management: Enable automation to submit, approve, and send POs, RFQs, and RFPs, set minimum stock quantities and receive alerts and notifications when stock levels reach the set threshold, add and update spare parts, receipts, and POs from work orders and cycle counts, and manage and locate inventory and spare parts at different sites.

Resource and team management: Keep a list of maintenance technicians, categorize them by territory or crew, manage their shifts, and timesheet with CMMS software.

Reporting, analysis, and auditing: Create custom KPIs, automatically generate and update reports based on metrics, and view and download reports in Excel or PDF formats for analysis and audit purposes.

CMMS systems are used to manage maintenance, repair, and operations (MRO) in manufacturing, oil and gas, energy, construction, transportation, HVAC, and other asset-centric industries. CMMS solutions expand to various segments of asset management including condition monitoring, asset lifecycle management, asset performance management (APM), and enterprise asset management (EAM). The benefits of CMMS include:

Increased visibility: CMMS centralizes maintenance, team, and inventory information to facilitate a 360-degree visibility into the utilization of critical resources such as assets and people, providing a bigger picture of what is happening in the business within a time frame.

Standardized maintenance operations: CMMS enables digitization of workflow aligning processes, procedures, and resources, which helps in achieving clarity and consistency in the maintenance operations and improves the adoption of guidelines and best practices.

Extend asset lifespan: CMMS helps asset managers keep all information about assets at different sites in one centralized platform, perform condition monitoring, and schedule preventive maintenance visits to prevent unplanned breakdown.

Optimize schedules: CMMS (Computerized Maintenance Management System) enables maintenance managers to use asset utilization data to fine-tune preventive maintenance scheduling, which reduces the wastage of resources and increases overall equipment effectiveness.

Control costs: CMMS helps in controlling cost in 2 ways: the first is by providing a centralized view of the resources to visualize every aspect of the process, allowing you to plan more effectively to reduce overspending; the second is through automation of tasks, which increases efficiencies, thus allowing teams to do more in less time leading to time and cost both saved.

Maximize workforce productivity: Automation and standardization of processes achieved through CMMS software help in removing redundant tasks from the processes, enabling teams to collaborate more effectively to prioritize tasks and accelerate time to completion.

Increase compliance: Enforcing compliance with CMMS becomes easy as processes are standardized and digitally documented for on-time reporting. This also facilitates 24X7 accessibility to warranty, service manuals, and contracts for fact-checking and the next-step support.

Improve health and safety standards: CMMS promotes a safer work environment by allowing technicians to pull safety checklists from the system, track guidelines, and create safety reports.

A CMMS software that provides high visibility generates accurate insight, enables automation, and leads to significant savings on cost requires careful considerations of processes, people, and tools for successful implementation, falling short of which the software fails to deliver its full benefits. Few factors that may impede CMMS deliver its benefits are:

Data integration: Accuracy of insight generated from the CMMS system depends on how well the data from disparate sources is combined into a single dataset. Often poor planning and incorrect methods for determining the right duration and frequency of data collection, formats, and outdated and duplicate data in the system lead to poor insight.

Infrastructure requirements: Not giving due attention to factors such as security, scalability, and customization from a long-term technical standpoint since the beginning might lead to CMMS project failure.

Implementation: A key factor of successful implementation is ensuring the right mix of quantity and quality of resources involved in the project, and that project is treated at all levels as an operational project and not an IT project. Many make the mistake of overwhelming themselves with the latest technology instead of focusing on how the solution will resolve their business problem.

Onboarding and training: Often objectives of onboarding are not clearly defined, as a result, the collaborations between departments that are required for successful implementation goes missing. Similarly, the absence of key users in onboarding sessions may cause delay and data integration problems.

Change management programs: The problem with the change management program is that many top-level managers are not ready to accept resistance. Since there is no acceptance, they lack the strategy to deal with it. Resistance to change is real and proper adoption of CMMS software requires serious behavior changes among users.

Industry: A CMMS designed to manage the maintenance operations in the oil & gas industry may not deliver the same value to the heavy electrical industry. Start off your search for a CMMS with solutions that are specific to your industry; one that is adaptable to your business workflow.

MoSCoW Prioritization: Use the MoSCoW method to prioritize your requirements. The acronym represents four categories of requirement considerations: must-have, should-have, could-have, and will not have right now or wishes.

User experience: Features that are important for top-level managers might not provide much value to the service technicians in the field. However, it is those technicians that collect critical data into the software and make it worth for analytics tools to generate insight out of them. When it comes to user experience, think from the perspective of a technician in the field and give importance to their convenience as well.

Technology stack: It is not necessary for you to choose the most recent technology stack for your business. You may choose basic but scalable with a large community, as IT support would be easily available for you.

IIoT: The combination of the Industrial Internet of Things and CMMS is the new face of maintenance service. Of late would see increased advancement in the interconnectivity of physical assets embedded with sensors, software, actuators, and network connectivity to enable smart machines and real-time analytics, helping companies to pick on value drains, productivity gaps, and profit leakages.

AI: AI may take a leap from narrow intelligence and would minimize human interventions to a great extent. Even if it may not improve its “learning” as predicted, certainly, it will at least improve to speed up data collection from sensors, monitor anomalies, spot patterns, and report for corrective actions.

API: APIs will further transform a CMMS into a fully unified system by facilitating back and forth communication between software systems within the organization.

Digital Twins: While IoT facilitates data visibility, the FieldCircle team believes that every asset/equipment in the future will be smart assets and most of them will have a digital replica. As more and more machines start becoming smarter, their digital twins and applications will be widely adopted.