The e-commerce landscape is changing in order to present some of the exceptional opportunities for the retailers trading online. The expectations for global e-commerce sales are expected to rise up to 6 trillion by 2021, which presents an exceptional opportunity to all the retailers working on the field.
Businesses today wish to be the leaders in their own niches as they have customized dispatch management software to fulfill client’s demand. For these services to be client-centric, it is important for the companies to follow the ongoing trends that are expected to sustain in the current or upcoming year.
The case with the trends in e-commerce is another ball game altogether as they keep on changing every year. There are just a few trends that have survived exceptionally well among all the upcoming ones. Moreover, the number of entrepreneurs is increasing every single day. All these diverse minds are helping the industry to grow by introducing new and innovative trends in the industry. Let’s have a look at these trends that are going to survive in 2019.
Mobile friendly technology
The range of logistic software today is using mobile-friendly technology. This trend is getting so much popular as most of the shoppers like it to shop through their smartphones. The experience is, of course, a convenient one as the items get delivered right at the doorstep. Moreover, the freedom of getting everything through any single website adds more to the convenience.
With all these benefits and a number of others, the trend of mobile-friendly technology is going to remain there for a longer time. It is one of the trends that shoppers would love for the ease of convenience it offers to them. Because of the same reason, it is important for the retailers to invest in a mobile-friendly website. Entrepreneurs can take advantage of logistics software for small business.
Automation in delivery system
Automation is the most powerful technology in the landscape of e-commerce delivery system. Automation plays the typical role in assisting the shoppers with the automated response for the queries they have generated. Automation takes advantage of the technology to streamline the shopping experience and cutting down the number of processes for the users.
The concept helps users get a better experience as the services as well as the assistance are kept ready and delivered to them as per their requirement. As automation involves more of the technology and less of human assistance the lack of resources doesn’t seem to be a problem in the fulfillment of delivery to the users.
Varied payment options
Modern service dispatch software has a range of payment options for the users so that they can easily checkout and pay for the services they have consumed. As technology is escalating like never before, it is offering a range of payment options for the users to choose from and cryptocurrency is the latest addition in the list. However, the trend still needs to grow to be as common as digital wallets are today.
As the mode of payment is too getting online, users are accepting the trend for being convenient. Moreover, there is no hassle involved as there is no cash transaction. The users thus can pay through any of digital modes they like to use. More and more e-commerce websites are integrating online payment methods for their stores.
Focus on visibility
Logistics traceability is improved now, all thanks to the improved GPS tracking that we have today. The tracking system has made it exceptionally easy to track the information so that the delivery could be made smooth. With the tracking information, it has become possible to get the real-time status of any delivery or the logistics that is yet to be delivered. Also, it is now much easier to communicate with the companies to get all the information.
GPS and other traceable technology are playing an important role to deliver all the related information to clients about any delivery or the services. Although a number of online retailers are still struggling to standardize the process to offer an exceptional experience to the shoppers throughout the journey.
In Conclusion
Although the futuristic logistic tracking software trend is likely to be much more innovative in the feature, it will take a long time. Besides, all the techniques that have been discussed above, delivery through drone is one trend that is going to bloom with giant e-commerce delivery companies making their strong foothold in the domain. It may take some time to be as common as other techniques are, but it is sure to take the industry by the storm.
In addition to this, robot delivery is another trend that the majority of players are looking forward too. It is another exceptional technology to change the delivery services to make it more personal for the receivers.
FieldCircle is into transforming how global enterprises manage their field sales and field service teams. Our comprehensive and easy-to-use field service management software helps enterprises leverage the power of cloud, enterprise mobility, IoT, business intelligence and data analysis to boost the performance of your sales operations. Our intuitive field sales management software is tried, tested and trusted by numerous businesses around the world.
